Refund policy
Our quality promise
If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery at service@theartofblackmotherhood.com with your order number and clear photos. We will review the issue and make it right with an appropriate replacement or refund.
Apparel returns
For a non-defective apparel return, contact us within 7 calendar days of delivery. Eligible apparel must be unworn, unwashed, in its original condition, and include the original tags and packaging where applicable. Please review the size chart and select your size carefully before ordering.
Return authorization is required before sending an item back. If a return is approved, we will provide return instructions. Items sent back without prior authorization will not be accepted.
Other physical items
For eligible non-apparel physical items, contact us within 30 days of delivery. Items must be returned in their original condition, with proof of purchase.
Non-returnable items
Digital products, gift cards, and personalized or custom-made items are not eligible for non-defective returns. This does not limit our quality promise for an item that arrives damaged, defective, or incorrect. Promotional pricing alone does not change eligibility for a damaged, defective, or incorrect item.
Exchanges
We do not process direct exchanges. If an eligible return is approved, you may place a new order for the preferred item or size.
Refunds and shipping costs
When a refund is approved, it will be issued to the original payment method for the item price and any applicable sales tax. Original shipping charges and return shipping costs are non-refundable unless the item was damaged, defective, incorrect, or another error was made on our end. Banks and payment providers may take additional time to post the refund.
Need help?
Email service@theartofblackmotherhood.com with your order number and a short description of the issue.
Last updated: October 3, 2026